This unit is designed to enable you to research destinations and gain an understanding of the facilities and attractions available in a particular area 

1. Be able to research a tourist destination

2. Be able to communicate information about a tourist destination 

Blended Learning

This unit is designed to develop your knowledge of different types of holidays and holiday customer needs

1. Know about different holiday types

2. Be able to recommend package holidays for customers

This unit is designed for you to explore a range of promotional materials used by travel and tourism organisations, followed by you planning and producing your own

1.Know how promotional materials are used in the travel and tourism industry

2. Know how promotional materials for the travel and tourism industry are produced and displayed

3. Be able to produce and display promotional materials for the travel and tourism industry

This unit is designed to help you explore the range of products and services that can be sold in a retail travel agency. 

1. Know package holiday brochure information
2. Know accommodation information
3. Know additional products 

This unit is designed for you to identify the major geographical and physical features of the world

1. Be able to use an atlas to locate and name geographical features and destinations of the world

2. Know tourist destinations and tourist attractions of Europe

3. Be able to locate selected tourist attractions worldwide 

This unit is designed to provide you with the basic understanding of the role of a overseas resort representative.

1. Understand the requirements of working as an overseas resort representative

2. Know the components of a welcome meeting for a resort

This unit is designed to introduce you to the varied employment opportunities within the travel industry, consider your own abilities and match theses to job roles encouraging you to reach your goals for future employment

1. Know the employment opportunities in the UK travel industry

2. Know skills and requirements for job roles

3. Know how to plan for employment in travel and tourism

4. Be able to plan for employment in travel and tourism

This unit is designed to develop your understanding of the preparation and involvement required for taking part in a visit

1. Be able to plan a visit to a chosen tourism destination

2. Be able to use personal skills to take part in a visit

This unit is designed to develop your skills in using an atlas and to be able to locate and name continents, oceans and seas of the world along with countries and cities .

1. Be able to use an atlas to locate the geography of the UK

2. Be able to use an atlas to locate the geography of the World 

This unit will provide you with a understanding of the structure of the UK tourism and tourists needs

1. Know the structure of the UK tourism industry

2. Know tourists in the UK

This unit is to provide you with an understanding of the structure of the UK travel industry and the range of travel options available to customers

1. Know the structure of the UK travel industry

2. Know reasons why people travel

3. Know methods of travel

4. Know how people make travel arrangements

This unit will give you the basic understanding of customer service and its importance within the travel sector, this will include practicing your skills, communicating appropriately and dealing with face to face situations alongside this you will be introduced to customer needs, reasons why complaints are made and how to try and meet them.  

1. Know how to assist different types of customers.
2. Understand good customer service in travel and tourism.
3. Be able to use customer service skills in a travel and tourism scenario